Privacy.
The same register as everything else here: plain, short, true. Last updated July 2026.
What we collect
The job card asks for your name, phone number, suburb, the kind of job, and whatever you choose to tell us about the door. That's the lot. There are no account signups, no newsletters and no tracking pixels stapled to your enquiry.
Why we collect it
One reason: to handle the job you're asking about. Your name and number are how we call you back; the suburb and description are how the right tech arrives with the right parts.
What happens to it
Your enquiry is stored securely and may be shared with a suitable local provider to service your request, which is the plain-English way of saying: the details reach the crew who will actually do the work. We don't sell enquiry details, publish them, or add you to marketing lists. If you enquire and choose not to go ahead, your card simply goes quiet; nobody re-markets to it.
The website itself
This site serves pages and accepts the form. It uses no advertising trackers and no social-media pixels. Basic technical logs (the kind every web server keeps: pages requested, approximate timing) are used to keep the site working and are not tied to your enquiry. Fonts load from Google Fonts, which involves your browser requesting those font files from Google; their handling of such requests is covered by Google's own privacy policy.
Spam protection
The enquiry form carries a hidden trap field that people never see and automated bots reliably fill in; a card that trips it gets binned. That check inspects the submission, not you, and there's no puzzle or CAPTCHA to squint at. If we add a stronger anti-spam check later, this page will say so plainly.
Your data, your call
Want to know what we hold from a card you sent, have it corrected, or have it deleted? Ask through the job card form and mark it clearly as a privacy request. We'll act on it and reply to confirm.
Complaints
If you believe your privacy has been mishandled, tell us first the same way, and we'll deal with it directly. If you're not satisfied with the response, the Office of the Australian Information Commissioner (oaic.gov.au) is the national privacy regulator and handles complaints under the Privacy Act.